How to Choose a Home Warranty Company

While home insurance takes care of natural disasters like storms and floods, fire, theft, and other risks, a home warranty covers your essential home appliances and systems. These may include the central AC unit, clothes washer and dryer, and many others.

The home warranty covers repairs when the appliances and systems break down because of normal wear and tear. You, in return for the cover, pay a small fee and a yearly or monthly price. However, choosing the best company to offer you a home warranty can be challenging due to the many players in the market.

Here are some tips to help you choose a home warranty provider:

Check the Reputation

One of the most significant things to look out for as you choose a home warranty company is the provider’s reputation among the clients or consumers. Most of the time, a company can build a good reputation by fast processing of cases, excellent customer service, putting customer satisfaction fast, and other positive aspects.

On the other hand, some providers may get a bad name due to poor customer service, slow processing of issues, etc. As you choose a provider, you need to check customers reviews and independent professional reviewers and pick the company with the most positive reviews and meet your other criteria.

Consider the Customer Service

For home warranty companies, customer service is vital because you could be speaking to the customer service reps from time to time. You may want to talk to them as you request the professional to visit your property for valuation and as you make claims. Therefore, choose a company that acts fast and is responsive to customers’ queries.

Consider the Coverage Offered

When choosing a home warranty company, you need to check the various plans that they offer and what each of them covers. Typically, most companies have three plans for their customers to choose from. There is a plan covering systems, one covering appliances, and a comprehensive one covering everything. In addition, some companies offer optional coverages that cater to devices such as garage door openers, trash compactors, and ice makers.

Also, some companies allow you to come up with your plan and ensure that you include all the appliances and systems that you feel may need repairs in the future, and these include other unique add-ons like the garage door opener. Thus, as you pick a provider, check the one that meets your needs and choose that one.